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Please note our UK offices are open Monday to Thursday, all orders placed on Friday, Saturday or Sunday will be despatched on Monday.

We have temporarily suspended shipping to EU countries until we have clarification of new EU procedures regarding the import of our products.

Terms & Conditions

This is questbaits.com, the Web site operated by Quest Baits. Your use of this Web site is subject to the following Terms and Conditions, which by using you are deemed to accept:

Content Rights

The copyright and all other rights in all of the material on this site are owned by Quest Baits. As a visitor to this site, you may copy material on this site for your own private or domestic purposes, but no copying, adapting or transmitting for any purpose other than your own private or domestic purposes is permitted.

The Information on this Site

Whilst we try to ensure that the information on this site is accurate and complete, we do not accept any liability arising from any inaccuracies or omissions in the information.

Links to Other Sites

We do not endorse or accept any responsibility for any content on any Web site linked from this Web site. You may not display the contents of our Web site in any form without the consent of Quest Baits.

Interruptions and Omissions in this Service

Whilst we take every care to ensure that the standard of this Web site remains high and to maintain the continuity of it, Quest Baits does not accept any ongoing obligation or responsibility to operate this Web site (or any particular part of it) or to provide any service offered in the future.

Privacy Statement

For our privacy statement please view it here.

Who else Will We Tell About You?

Our customer records and mailing list are held on the server of our shopping cart provider - this is a secure server. They are obligated to not pass on your details to anyone else. We will not pass on your personal details to any other third party, including site sponsors or advertisers, without your permission. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to our third-party partners, but these statistics will not contain any information about you from which you could be identified. 

Your Consent

By making an enquiry with questbaits.com you consent to the collection and use of the information you provide solely for the purposes of processing and fulfilling your request. All changes to this document will be on this page, keeping you up to date with our privacy policy whenever it may change.

Your Guarantee 

All our goods are guaranteed for quality. If you are not satisfied with the goods supplied and have a genuine reason for not being so, they can be returned within 8 working days for refund.

Feedback

We welcome your questions and comments about privacy, please send emails to info[at]questbaits[dot]com